Our goal is to provide top-quality products while ensuring complete customer satisfaction. If you’re not fully satisfied with your purchase, the option for a refund or replacement is available as per the terms below:
- The item arrives damaged or defective
- You receive the wrong item
There is the option of a partial refund or replacement if:
- The item was lost in transit (after a reasonable investigation) you can opt for either a reprint with an extra charge or a partial refund.
Return Process
To request a refund or replacement:
- Email iambilling4u@gmail.com within 7 days of receiving the product.
- Include your order number, a clear photo of the product, and a description of the issue. *For multiple products that use the same design, an additional photo (or video) of all affected items visible in one frame will be required for confirmation purposes.
- If approved, you’ll receive a replacement or full refund (including shipping if applicable).
*There is no need to return the damaged product.
